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When we arrived we were told the apartment was not available and we had to be relocated 15 minutes out of town. This was extremely disappointing as the marina location is the strongest selling point.
Not being able to use the property was a big disappointment. The payment coordination between only-apartments and the owner was very confusing. Communication with the property manager was very inefficient and difficult. The relocation caused other difficulties with our scheduled airport shuttle as they were also hard to contact.
The location is great for a laid back relaxing vacation and the ocean view from the balcony was very nice..Rome the owner was very responsive and helpful
The onsite restaurant was very limited and the bartender was unfriendly. Pool towels were not provided or available and no wash clothes or dishtowels in unit.
Great kitchen...
Hard bed and pillows...
Location was excellent. Easy economical bus rides to shopping. Located right on the beach with easy access. Great infinity pool and grounds. Great daily maid service. Excellent wifi in room and by the pool.
This particular room sure needs updating and some TLC. did not like that I had to pay the balance in cash not by credit card Was feeling a little uneasy about the whole transaction. Does not tell you in the description until after you have booked and made the deposit payment. Confirmation email indicated balance to be paid in US cash.
Cozzy
Bathroom Did not flush well
Location is close to Chapultepec and easy walk to Anthropolgy museum..
No hot water. Bathroom freezing cold. Apartment had dirty sock on floor. No heat. Windows broken so very cold inside in the winter when we were there. . Water purifyer in kitchen gave out smelly and foul tasting water. Contact person did not answer email, text, or phone calls, Dark hallway at front door with no light so hard to open door in the dark. Toilet plugged up and smell was intolerable. We had to leave early because it was so bad.
Location and nice people to deal with.
The pictures are not showing the real conditions of the apartment. The place needs an urgent update. Cockroaches in bathroom and kitchen.
In order of importance to me: the bed is VERY comfortable, the location is convenient--1/2 block to a large grocery story, 1/2 block to an all-night convenience store, about 2 blocks to major bus station, 1/2 block to a laundry--the apartment has just about everything you could possibly need--washer, hair dryer, ironing board/iron, wifi, tv, microwave--it is nicely decorated. We have really enjoyed our stay here, and we are sorry our time is up.
Water pressure and drainage in the kitchen were very slow. The kitchen is small and adequate for making simple items such as coffee or a snack, but it would be difficult to make a meal there. This apartment is on the 4th (5th using US system) floor and is a walk-up, so I wouldn't recommend it for anyone with any kind of physical limitations.
Excelentes huéspedes , encantadores , dejaron todo en buen estado . Siempre será un gusto recibirlos . Muchas Gracias !!!!
Location and balcony with the ocean view are great!
We absolutely loved our stay and hope to return in the future! The balcony was AMAZING - loved waking up and going to sleep to the sound of the waves, and getting to sit and just stare at the beauty any time I pleased. The restaurant on site was excellent and fairly priced. The beach was the best we had been to in the Cancun/Riviera Maya area, by far. Wonderful stay, wonderful memories!!
If I am being picky I would say just general updates to the condo itself. But for the price, and the location, you can't beat it. It was absolutely wonderful!